The seats are so comfoetable here and I love the fact that you get to choose your seats before going into the movie.
If you purchase your ticket at the theater with the new automated system you are required to select a seat next to an already purchased seat. There is no sign or written explanation of this technicality. I had to find out from the ticket-taker who explained to me that if I wanted to choose my own seat that I had to go through concessions. At this point I had already bought my ticket and at the time when I was purchasing my ticket the concession line was a mile long anyway, so if I had known about that I probably would have just suffered getting the required seat next to a complete stranger instead of waiting in that extremely long line. I was also disappointed by the lack of customer service when I did express my concern about this. A manager had come over and instead of addressing the matter with me like I thought she was going to do, she interrupted my discussion with the girl and spoke about a completely different topic with her. I couldn't believe the apparent lack of training in effective customer service at that location, and I will probably just use Netflix in the future.
Moving to a lot of self-service, which I like. Seats are comfortable and you're able to buy tix and reserve your favorite seats from home. One wish: more "art house" movies.
Bought tickets online. Easy to pickup up online tickets. We like the comfortable seats and the fact that we can select them... Takes some of the stress out of going to the movies if you're cutting it close on time.
Nice leather seats, big and comfortable. Good popcorn, great price on soda water. The best part? Reserved seating!
Cinemagic is a US Movie Theater based in Merrimack, New Hampshire. Cinemagic is located at 11 Executive Park Dr, Merrimack, NH 03054, USA.
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